If you need to make a return for any reason, please contact us via email at email@example.com
We can then arrange a pre paid Royal Mail tracked returns label that we can email to you. We will then need you to package up the items, attach the label and then take to your local post office. The post office need to scan the label and then they can get the item/s back to us (they will also give you a proof of postage when you hand over the parcel)
If you don't have access to a printer, you can show the returns label to the post office workers on your mobile device and they will scan the QT code and print a label for you.